This policy explains what personal data Entrance Worldwide Commercial Brokers ("Entrance", "we") collects through this website, why, who else handles it, how long we keep it and what rights you have. It applies wherever you are; the section "Information for your country" adds the specific points required by the law of your jurisdiction.
1. Who is responsible for your data
The controller of your personal data is Entrance Worldwide Commercial Brokers, headquartered in the United Arab Emirates, with commercial presence in Paraguay, Spain, the United Kingdom, Singapore and the United States.
For any question about privacy, or to exercise your rights, write to info@entranceworldwide.com. We have not appointed a data protection officer; this address reaches the team responsible for privacy.
2. What data we collect
We only collect what you give us and the minimum technical data needed to run the website:
Contact forms: your name, company, email address, phone number with its country code, the areas you are interested in and your message.
Context of your enquiry, sent with it: the language of the page, the page you wrote from, the button you used to open the form, your time zone and, only if you allow it, the country detected from your IP address.
Server logs: like any website, our hosting provider records the IP address, browser and pages requested, for security and to keep the service running.
We do not use cookies, analytics, advertising or social-media tracking of any kind, and we do not create profiles.
3. Why we use it and on what legal basis
To answer your enquiry and, if you ask for it, prepare a proposal. Basis: steps taken at your request before entering into a contract, and our legitimate interest in replying to people who contact us.
To detect your country from your IP address, pre-select your phone code and tell us where the enquiry comes from. Basis: your consent, which you can withdraw at any time in "Cookie settings".
To keep the website secure and prevent spam and abuse. Basis: our legitimate interest in protecting the service.
To comply with legal obligations that apply to us. Basis: legal obligation.
4. Who else receives it
We do not sell your personal data or share it for advertising. We only share it with the service providers that make the website work, acting on our instructions, and, within the Entrance Worldwide group, with the division that handles your enquiry:
Hostinger (website hosting): server logs.
HubSpot (contact management): the content of the form, which we keep in our HubSpot account to handle and follow up your enquiry. The website does not load HubSpot’s tracking code or its cookies.
country.is (country detection), only if you give consent: your IP address, to return a country code. It does not receive any other data.
5. International transfers
Our providers and our offices are in several countries, so your data may be processed outside the country where you live, including in the United Arab Emirates, the European Union and the United States. When the law of your country requires it, we rely on the safeguards it provides for these transfers, such as the standard contractual clauses approved by the European Commission, or on your consent.
6. How long we keep it
We keep enquiries for as long as needed to handle them and follow them up, and for a maximum of 24 months after the last contact unless a business relationship starts, in which case the retention periods required by commercial and tax law apply. The country detected with your consent is only kept in your browser until you close the tab. Server logs are deleted according to the hosting provider’s schedule.
7. Your rights
Depending on the law that applies to you, you can ask us to access, correct or delete your data, to restrict or object to its use, to receive it in a portable format, and to withdraw your consent at any time without affecting what was done before. Write to info@entranceworldwide.com; we will reply within one month, or sooner if your law requires it. If you are not satisfied, you can complain to the data protection authority of your country, listed in "Information for your country".
8. Cookies and similar technologies
This website does not use cookies. It uses the storage of your own browser for two things, listed below. Only the second is optional, and it only works if you accept it; you can change your choice at any time from "Cookie settings" at the bottom of every page.
What this website stores in your browser
Name
Type
Purpose
Duration
Category
ew-consent
Local storage
Remembers your privacy choice so we do not ask again on every page.
12 months
Strictly necessary
ew-visitor-country
Session storage
Country detected from your IP, to pre-select your phone code.
Until you close the tab
Preferences (optional)
9. Security
The website is served over an encrypted connection (HTTPS), forms are protected against automated abuse and access to enquiries is limited to the people who need to handle them. No system is completely secure, but we apply reasonable technical and organisational measures for the type of data we process.
10. Minors
This website is aimed at businesses and professionals. It is not intended for minors, and we do not knowingly collect their data.
11. Changes to this policy
We will update this policy when the website or the law changes. The date at the top shows the latest version; if a change affects something you consented to, we will ask you again.
12. Information for your country
In addition to the above, the following applies depending on where you are:
European Economic Area, United Kingdom and Switzerland
We process your data under the General Data Protection Regulation (EU) 2016/679, the UK GDPR and Data Protection Act 2018, and the Swiss Federal Act on Data Protection, as applicable. Optional browser storage is only used with your prior consent, as required by the ePrivacy rules.
You can complain to your local supervisory authority, for example the Spanish Data Protection Agency (AEPD), the UK Information Commissioner’s Office (ICO) or the Swiss FDPIC.
Gulf Cooperation Council
We process your data in line with the data protection law of your country:
United Arab Emirates: Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. Authority: UAE Data Office.
Saudi Arabia: Personal Data Protection Law and its Implementing Regulations. Authority: Saudi Data & AI Authority (SDAIA).
Qatar: Law No. 13 of 2016 on Personal Data Privacy Protection. Authority: the competent department of the National Cyber Security Agency.
Bahrain: Law No. 30 of 2018 on Personal Data Protection. Authority: Personal Data Protection Authority.
Kuwait: the Data Privacy Protection Regulation of the Communication and Information Technology Regulatory Authority (CITRA).
Oman: Personal Data Protection Law (Royal Decree No. 6/2022). Authority: Ministry of Transport, Communications and Information Technology.
Egypt and Morocco
Egypt: Personal Data Protection Law No. 151 of 2020. Authority: Personal Data Protection Centre.
Morocco: Law No. 09-08 on the protection of individuals with regard to the processing of personal data. Authority: CNDP.
Türkiye
We process your data under Law No. 6698 on the Protection of Personal Data (KVKK). Transfers abroad are made in accordance with Article 9 of the Law. You can exercise your rights under Article 11 by writing to info@entranceworldwide.com, and complain to the Personal Data Protection Authority (KVKK).
Russian Federation
Your rights are those set out in Federal Law No. 152-FZ on Personal Data, and the supervisory authority is Roskomnadzor. Please note that the contact form sends your enquiry to servers located outside the Russian Federation. If you prefer that your data is not transferred, contact us by phone instead of using the form.
Ukraine
We process your data under the Law of Ukraine "On Personal Data Protection". You can complain to the Ukrainian Parliament Commissioner for Human Rights.
People’s Republic of China
We process your data under the Personal Information Protection Law (PIPL). Because we are located outside China, submitting a form involves a cross-border transfer of your personal information to the recipients listed in section 4, for the purposes in section 3; by submitting it you give your separate consent to this transfer. The supervisory authority is the Cyberspace Administration of China.
Singapore
We process your data under the Personal Data Protection Act 2012. You can complain to the Personal Data Protection Commission (PDPC).
United States
We do not sell personal information or share it for cross-context behavioural advertising, and we do not use sensitive personal information to infer characteristics. Residents of states with privacy laws, such as California, can exercise their rights to know, correct and delete by writing to info@entranceworldwide.com; we will not discriminate against you for doing so. We honour the Global Privacy Control signal as an opt-out of optional features.
Canada
We process your data under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, for Quebec residents, the Act respecting the protection of personal information in the private sector. You can complain to the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d’accès à l’information.
Latin America
Argentina: Personal Data Protection Law No. 25,326. Authority: Agency for Access to Public Information (AAIP).
Uruguay: Law No. 18,331 on Personal Data Protection. Authority: Regulatory and Control Unit for Personal Data (URCDP).
Paraguay: the data protection legislation in force in the Republic of Paraguay.
Panama: Law No. 81 of 2019 on Personal Data Protection. Authority: National Authority for Transparency and Access to Information (ANTAI).
Your privacy
We do not use cookies, analytics or advertising. With your permission, we enable an optional feature that makes the contact form quicker to fill in. You can see the details in Settings.
We do not use cookies, analytics or advertising. We use an optional feature that makes the contact form quicker to fill in. You can review it or turn it off in Settings.
